SGP Pools – Accelerating Its Digital Transformation
SGP pools are popular because they are very easy to build and offer a lot of versatility. They are mainly made of plastic reinforced with fiber glass and are usually in a basin shape. The pool is lowered into the ground and the necessary plumbing is done. The lining is normally tailor-made to fit the style of the pool and can be either concrete or plaster.
A pool is an important part of a home and helps to keep the garden looking its best. It is also a great way to spend time with family and friends. Swimming is an excellent form of exercise and can help to improve the health of the body. It is also a fun activity for children and can be very therapeutic. It is important to make sure that the pool is clean and well maintained so that it is safe for children and that chemicals are properly balanced.
The Singapore Pools was established in 1968 to provide a legal and safe environment for gambling and combat illegal gambling activities. It is a wholly owned subsidiary of the Singapore Tote Board and reports to the government’s Ministry of Finance. The company is committed to being a world-class responsible gaming operator and strives to provide an environment where gambling is safe, fair and trusted.
In order to achieve its objectives, it has embarked on a digitalisation journey to transform their customer touchpoints and develop a robust technology infrastructure that will enable them to better serve customers, while strengthening responsible gaming measures to protect customers. The business has a clear vision and roadmap for its digital transformation, and the Enterprise Architecture practice is supporting it in accelerating its efforts by helping to drive greater value from existing infrastructure assets and deliver on the organisation’s transformation initiatives and capabilities.
As the COVID-19 pandemic increased data demand and impacted cloud service providers, SGP Pools found itself struggling to unlock additional capacity. This was particularly challenging for their remote workforce, which included many older staff who were new to working remotely in the cloud.
To tackle these challenges, SGP Pools leveraged iShine Cloud to help them unlock additional capacity and reduce the risk of cyber attacks. SGP Pools also implemented iShine Cloud’s data analytics capabilities to gain better insight into their operations and support their mission to combat illegal gambling. In addition to this, SGP Pools was able to save on operating costs by consolidating their IT systems onto the platform. By moving to iShine Cloud, SGP Pools was able to achieve significant savings on both IT and operational expenditure. They can now allocate more resources to other areas of their organisation. With this, they have been able to help more vulnerable beneficiaries and continue their commitment to the community. To do this, they require a system that can be easily deployed, managed and monitored. The Oracle Cloud Observability and Management Platform allows them to monitor multiple applications in a single dashboard providing visibility and reducing troubleshooting time by half.